At Brand Box Digital, we aim to deliver your footwear orders in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.
All orders, including Cash on Delivery (COD) orders, are processed within 24 hours of order confirmation. Orders are processed every day, including weekends and holidays.
We currently ship across India. Delivery availability may vary based on your location and courier service coverage.
Estimated delivery timelines are as follows:
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
Once your order is shipped, tracking details will be shared via email, allowing you to monitor the delivery status of your shipment.
If a delivery attempt fails due to incorrect address details, unavailability of the recipient, or refusal to accept the order, re-shipping charges may apply.
If you receive a damaged package or missing item, please contact us within 48 hours of delivery along with relevant photos for resolution.
Customers are responsible for providing accurate and complete shipping information. Brand Box Digital will not be responsible for delays or non-delivery due to incorrect addresses.
Brand Box Digital reserves the right to update this Shipping Policy at any time. Any changes will be effective immediately upon posting on the website.
For shipping-related queries, please reach out via our Contact Us page.